This section is used to share experiences of handling difficult conversations.

Sharing our experience helps us all learn. Whether things went well or not so well, we can learn something. In fact, we often learn more when things don't go well. We hopefully reflect on what happened and decide to handle things another way the next time.

Please share your experience, it helps us all. You don't need to do anything complicated, just send an email to describing your experience. Please don't include any information that would allow individuals to be identified.

It is particularly useful if you handled a conflict in a way that worked or if it didn't work so well, what you have thought about the situation since, how it relates to the ideas described in this wiki and what you plan to do differently next time.