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difficulties:different_viewpoints [2018/04/02 18:43] heslopa |
difficulties:different_viewpoints [2018/07/20 17:44] heslopa |
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| - | Difficult conversations are almost never about getting the facts right. They about conflicting perceptions, interpretations and values. | + | Difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations and values. |
| <cite>Douglas Stone</cite> | <cite>Douglas Stone</cite> | ||
| </blockquote> | </blockquote> | ||