Restoring Relations:
Quaker Listening Space: overview - what a listening space is, why it's needed and why it works.
Quaker Listening Space: foundations & practices - describes the two core foundations of a listening space and other practices.
Listening basics - the fundamentals of effective listening.
HUE listening cycle - a helpful way to remind us of effective listening.
The landscape metaphor - a simple idea that helps us explore the wider truth.
Quaker:
Quaker Faith and Practice offers much valuable advice, specifically;
- 10.21-24 Conflict within the meeting
- 20.67-75 Conflict - 20.71 is particularly helpful
With a Tender Hand, a resources book for eldership and oversight by Zélie Gross (2015)
An essential guide for Elders and Pastoral Care Friends, drawing on experience in many different Quaker meetings in Britain, this book offers support to Friends as they nurture the life of their worshipping community. It aims to support new and existing elders and overseers in this vital role.
Under the fourth topic of “Caring” Chapter 14 covers “Conflict and difficulty in the meeting”. It considers ‘supporting helpful processes, strategies and behaviour’, ‘responding to conflict’ ‘serious difficulty in the meeting’ and ‘mutual support’
At the end of the chapter there are ‘queries for reflection, discussion and learning’
Conflict in Meetings: Volume 4 of the Eldership and Oversight Handbooks 2nd edition (2005)
A little dated but with some excellent advice on responding to conflict and considering the skills that help.
Woodbrooke:
Woodbrooke run occasional courses which relate to conflict and dealing with our differences in a loving way.
Creating a Nonviolent World Wednesday 3 September - Wednesday 8 October 2025
On this 6-week course connecting with each other to learn and practise the skills of Nonviolent Communication (NVC) as developed by Marshall Rosenberg. NVC encourages us to empathise with our own and others’ deeper needs, to create spaces of love and compassion.
Place for Hope:
Place for Hope accompanies and equips people and faith communities so that all might reach their potential to be peacemakers who navigate conflict well. They also work with the Methodist Church and have a Reconciliation and Mediation Team. They offer training and their website has rich resources:
Some excellent definitions: words-we-use
Read, watch & digest
Restoring Relations Friends have compiled resource lists of our own favourite books, articles and videos:
'Simpler Everyday' Resources: https://files.quaker.app/992hkv
'A Deeper Dive Resources': https://files.quaker.app/qbwda4