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Peace is not absence of conflict, it is the ability to handle conflict by peaceful means.

Ronald Reagan - former US President

Handling conflict and difficult conversations are challenges we all face in our personal, community and working lives. Often we come away from these situations realising we could have handled things better, but not knowing how to improve our understanding and skills.

The good news is that we can all learn the approaches and acquire the skills needed to handle a difficult conversation better.

Conflict is inevitable – it’s how we handle it that matters.

Our purpose is to make information freely available so everyone can learn more about dealing with conflict and handling difficult conversations. You can start by reading our introduction to handling difficult conversations. The Restoring Relations wiki is an 'open source' online resource that provides information from many sources about handling conflict and the approaches you can use.

We also run workshops (currently only in the UK). Our workshops provide a safe place to learn new approaches, share experiences and practise the skills that help deliver better outcomes.